Privacy Policy
Your trust matters. Here's how we handle your data.
Rebvy is operated by GoodwareLabs LLC.
The short version
We collect only what we need to provide the service. We don't sell your data. Your inspection reports are processed, summarized, and then deleted from our servers within 24 hours unless you choose to save them.
Information we collect
When you use Rebvy, we collect:
- Account information (email, name) when you sign up
- Inspection report PDFs you upload for processing
- Usage data to improve our service (pages visited, features used)
- Payment information processed securely through Stripe
How we use your data
- To generate summaries from your inspection reports
- To send you the summaries and any account-related emails
- To improve our AI model (only with anonymized, aggregated data)
- To process payments and manage your subscription
Data retention
We believe in minimal data retention:
- Uploaded reports are automatically deleted within 24 hours
- Generated summaries are kept until you delete them or close your account
- Account data is retained while your account is active
- You can request full data deletion at any time
Security
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use industry-standard security practices and regularly audit our systems. Our infrastructure is hosted on Vercel and AWS with SOC 2 compliance.
Third parties
We share data only with:
- OpenAI - for AI processing (subject to their data processing agreement)
- Stripe - for payment processing
- Vercel - for hosting and infrastructure
We never sell your data to advertisers or data brokers.
Cookies and ad tracking
We use cookies and tracking technologies to measure and optimize our advertising:
- Cookies to remember your preferences and track first-touch attribution
- Facebook Pixel for ad measurement and campaign optimization
- Google Analytics for usage analytics and conversion tracking
For more information, see Meta's Privacy Policy and Google's Privacy Policy.
Your rights
You have the right to:
- Access all data we have about you
- Correct any inaccurate information
- Delete your account and all associated data
- Export your data in a portable format
- Opt out of non-essential communications
California residents: we do not sell your personal information.
Policy updates
We may update this policy from time to time. We'll notify you of significant changes by email or a notice in the product. Your continued use after the change means you accept the updated policy.
Contact us
Questions about privacy? We're happy to help.
Get in touch or email us at hello@rebvy.com